Terms & Conditions
1. Contract of hire
All bookings accepted are subject to the following conditions, which are deemed to be accepted in full by the hirer and all persons in the party. Bookings would be deemed to be accepted once payment is received.
2. Deposit
A non-refundable deposit of 25% of the total rental is required to secure your booking. If your booking is made within 6 weeks or less from your departure date it must be accompanied by full payment. Your booking is only confirmed upon receipt of your payment and this will be confirmed in writing or email.
3. Payment of the balance
The balance must be paid 6 weeks prior to the hire commencement date or within 5 days if the date is within 6 weeks of the commencement date. Payment will include a security deposit of £100 to cover any damage or breakages. This deposit will be refunded within 2 weeks after completion of your holiday, less any cost of damages, breakages or loss of goods. If we do not receive the balance by the fifth week prior to your commencement date we shall be entitled to cancel the booking without prejudice.
4. Cancellation by the hirer
Cancellation of booking must be in writing or by email. If cancellation is received within 6 weeks of the holiday commencement date, only the deposit will be forfeited. If cancellation is less than 6 weeks before the departure date, the full hire cost is to be paid. It is a condition of booking that full insurance is taken out to cover cancellation.
5. Alterations or cancellation by us
In the unlikely event that the property becomes unavailable due to circumstances beyond our control the hirer will be offered alternative accommodation or a full refund. Any refund is restricted to the property hire costs and the owners are not liable for any cancellation or administrative charges for travel arrangements, etc.
6. What is included
The property rental includes the cost of water, electricity, air-conditioning and heating units. Any defects or deficiencies must be reported to us within 48 hours of your arrival. After this time it will be assumed that everything is in order.
7. Occupancy
Only persons accompanying the named guest on the booking may occupy the property. The property can not be re-let or sub-let to any other group, party or individual without written permission from the owners. Under no circumstances may more than the maximum number occupy the property. The owners reserve the right to refuse admittance to the hirer and party if they are in breach of this condition. Pets are not accepted in the properties.
8. Hirer’s responsibility
The hirer is responsible for taking reasonable care of the property and its contents. At the end of the hire period, the property and its contents, including all equipment, furniture and utensils, etc. must be left clean and tidy which includes the crockery. The cutlery should be cleaned and stored in the appropriate cupboards, and ensure that the cooker, microwave and fridge are clean. The hirer shall ensure that no member of the party engages in any activity in or around the property or swimming pool, which may cause damage or offence to the neighbours. The hirer shall also ensure that all rubbish is cleared away from the property and placed in the communal dustbins.
9. Damage to the property and its contents
Except in the case of normal wear and tear the hirer will be responsible for making good any damage to the property or its contents, which has occurred due to negligence, wilful damage or irresponsible behaviour on the part of those occupying the property and their guests. The hirer will pay for the cost of replacement or rectifying damage.
10. Rights of access
The owners, our representatives, or subcontractors have the right to access the property at any time with due regard to the convenience of the hirer for the purpose of linen change, inspection of the property, and to carry out essential, or routine repair or maintenance work.
11. Responsibilities
Neither the owners nor any of our representatives can be held responsible for any circumstances beyond our control including, but not limited to, mechanical breakdown, illness, swimming pool maintenance and failure of any public supply.
12. Injury or damage
It is a condition of booking that the hirer and their party has full insurance to cover against personal injury and damage.
13. Accuracy of information
We take a great deal of care to ensure that the information and photographs contained on this Website are correct and all details are updated on a regular basis.
14. Arrival and departure times
Unless special arrangements are agreed in advance between the hirer and us the property will be available for occupation from 3.00pm on the day of arrival and must be vacated by 12.00pm on day of departure.
15. Keys and directions
Detailed instructions for key access and directions will be sent to you on receipt of the balance.
16. Complaints
In the unlikely event that you have a complaint about the property or its contents whilst on holiday, it must be reported immediately to us. The owners will have no liability for any complaint submitted after completion of the hire period.
17. Building Work
In the event of building work taking place by local authority, developers or neighbours, it is important to note that the owners are not responsible for such work, and are unable to stop such work taking place, or control the levels of noise.
18. Force Majeur
The owners regret that they cannot accept liability or pay any compensation where the performance or prompt performance of their contractual obligations is prevented or affected by ‘force majeur’. In these terms and conditions of hire, ‘force majeur’ means any event which the owners or the suppliers of the service(s) in question could not, even with due care, foresee or avoid. Such events may include, but are not limited to, war, threat of war, civil commotion or strife, hostilities, strikes or other industrial disputes, natural disasters, fire, acts of God, terrorist activities, quarantine, epidemics, weather conditions, government action or other events outside our control.
19. Insurance
The property hire does not include insurance for the hirer and their party. It is a condition of booking that insurance is taken out against cancellation (of both the apartment rental and flights, car hire etc), personal accident and medical insurance.
